User Accounts
In order to use most aspects of the Services, you must register for and maintain an active personal user Services account ('Account'). Account registration requires you to submit to Eatmalabari certain personal information, such as your name, address & mobile phone number .You agree to maintain accurate, complete, and up-to-date information in your Account. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times.
User Requirements and Conduct
You may not authorize third parties to use your Account. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services and you may only use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials). In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity
Text Messaging
By creating an Account, you agree that Eatmalabari may send you text (SMS) messages as part of the normal business operation of your use of the Services. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services
Promotional Codes
Eatmalabari may, in Eatmalabari's sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services , subject to any additional terms that Eatmalabari establishes on a per promotional code basis ("Promo Codes"). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise); (iii) may be disabled by Eatmalabari at any time for any reason without liability to Eatmalabari; (iv) may only be used pursuant to the specific terms that Eatmalabari establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. Eatmalabari reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that Eatmalabari determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.
User Provided Content

Eatmalabari may, in Eatmalabari's sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to Eatmalabari through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions ("User Content"). Any User Content provided by you remains your property. However, by providing User Content to Eatmalabari, you grant Eatmalabari a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and Eatmalabari's business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

Privacy Policy

eatmalabari caterers llp is fully committed to respecting your privacy and shall ensure that your personal information is safe with us.When you set up an account with us,contact us,or participate in activities on our site,we gather personal information from you such as name,e-mail address,mobile number,address etc.We do not collect personal information from you when you visit our site unless you intend to advertise or use our services or want to know more about them

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.



Refund Policy

Cancellation
(a) You have the right to cancel your order till you get a confirmation call. Once confirmed, you shall not cancel your order.
(b) Even though unlikely, if any item in your cart is unavailable, you will be informed about this through the number you have provided us. In such an event you will be entitled to cancel the entire order and shall be entitled to a refund in accordance with our refund policy.
(c) We reserve the rights to cancel your order if:
i. Address provided by You is outside our delivery zone;
ii. You fail to attend our confirmation call;
iii. You fail to give enough information, direction at the time of delivery;
iv. Unavailability of cart items;
v. Failure due to any unforeseen reason or any attributable to the vendor.
Refunds
(a) If you pre-pay, you are entitled for a refund in the following circumstances:
i. Your order packaging has been tampered or damaged at the time of delivery;
ii. eatmalabari cancelling your order due to the following reasons: Address provided by You is outside our delivery zone, or You fail to attend our confirmation call;
iii. You cancelling the order at the time of confirmation due to unavailability of the items you ordered at the time of booking.
iv. Our decision on refunds shall be at our sole discretion and shall be final and binding.
If you choose cash on delivery then you will not be required to pay for:
(a) Orders where the packaging has been tampered or damaged by us;
(b) Wrong order being delivered;
(c) Items missing from your order at the time of delivery.

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